Applying Good Process To Help You Grow Organization Is Important To Susan. Why? It Promotes Quality of Work Susan allocates time to doublecheck her work, test content with beta reviewers as needed, revise, and review again. It Improves Communications Susan regularly communicates with clients about progress in terms of mutually agreed upon benchmarks. It Promotes Better Project Management Susan is used to working under pressure, meeting deadlines, and remaining calm, even when plans change. By failing to prepare, you are preparing to fail Benjamin Franklin So How Does It Work? Initial Discussion Susan provides a brief initial consultation to discuss an organization’s goals and how she could add value. Formally Agree on Scope of Work Susan and her clients agree on a description of the deliverable(s), budget, timetable, and action plan. Complete the Work Susan regularly communicates with her clients to discuss interim work and assess the impact of new information.